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DISCOVER THE ANSWERS

  • Q: What are the shipping and delivery times for The Crochet Box?
    A: At The Crochet Box, we are committed to ensuring your crochet goodies. reach you promptly so that you can start your project without delay. Our standard shipping time within the United Kingdom is 3-5 business days, while international orders typically take 7-14 business days, depending on the destination country. We process and ship out orders within 24-48 hours of receiving them. Please note that shipping times may vary during peak seasons or due to unforeseen delays with carriers. For the most accurate delivery estimates, we advise checking the tracking information provided upon shipment, if you have selected this shipping option. Thank you for choosing The Crochet Box for your crochet needs!
  • Q: How can I place an order and what payment methods does The Crochet Box accept?
    A: Placing an order at The Crochet Box is simple and convenient. To start, browse our extensive range of crochet kits & accessories on our website. Once you've found the items, click 'Add to Cart.' When you're ready to complete your purchase, go to your cart and click 'Checkout.' You'll need to fill in your shipping details and select your preferred shipping method. We accept a variety of payment methods to ensure a seamless shopping experience. These include major credit and debit cards such as Visa, MasterCard, and American Express, as well as PayPal for added security and convenience. After selecting your payment method and reviewing your order, click 'Place Order' to finalize your purchase. You will receive a confirmation email with your order details and a tracking number once your items have been shipped. At The Crochet Box, we strive to make your shopping experience as easy and enjoyable as possible. Should you have any questions or need assistance, our customer service team is available to help. Happy crocheting!
  • Q: What discounts and promotions does The Crochet Box currently offer?
    A: At The Crochet Box, we love to reward our customers with exciting discounts and promotions! Currently, we offer a 10% discount on your first purchase when you sign up for our newsletter. This not only gives you access to exclusive offers and updates but also a delightful discount to get you started on your crochet journey. Additionally, we run seasonal promotions and special discounts on select crochet goodies, so be sure to check our website frequently. Don't forget to follow us on social media for the latest deals and limited-time offers. Happy crocheting!
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